basic information:
name: *********
gender: male
scholar degree: bachelor
birth place: hunan, china birth date: feb.1980
profession: electronic engineering
email: **********@sohu.com
tel: 138**********
working experience:
1. aug.2005 ---- current **************techenologies inc.
company introduce: an american company that leads the global ***********sensor design
responsibilities: take charge of china supplier management and customer service;
i.supplier management
(1).audit of subcontract’s process and quality system, make evaluation scheme and audit onsite;
(2).communicate with product section and subcontracts and hold conferences for quality issues;
ii.customer service
(1).deal with customer complaint and rma products, onsite analysis and feedback to supplier to take actions;
(2).collect and analyze customer feedback information to discuss in the global conference periodically;
2. jul.2002----may.2005 quality engineer、vice-supervisor in **********co.ltd
company introduce: a taiwan based manufacturer of power supply,
transformer etc.
with 8000 staffs in wujiang, suzhou
responsibilities:
i. process quality management and improvement
(1). use qc methods to analyze line failures and hold meetings to implement actions;
(2). daily process monitoring by statistical methodology such as control chart, cpk etc.;
ii. customer service
(1). manage quality issues of overseas’ customers and provide 8d reports as well as quality presentations;
(2). undertake customer audits from conference holding to site visit including
new model design review, line process check, iso system audit and
environment-related audit;
education & training:
sept.1998—jun.2002 xiangtan university majoring in electronic engineering
feb.2004 --- may 2004 delta internal training courses of mckinsey improvement.
languages & skills:
languages: english: cet-6; excellent in writing and reading; fluent in oral communication;
japanese: good at reading and writing, common in communication;
quality tools:
1).excellent in quality problem solve by using quality tools as spc, fmea, msa, doe etc.
2).familiar with application of iso9000, ts16949;
3). well knowledge of statistic and strong capability of experiment design and data processing as well as the experience in reliability test;
manufacture:
1). familiar with mechanic parts process, electronic line manufacture, smt, soldering, cmos fabrication & final testing;2). talents of site management of factory and clean room；
management:
1). familiar with oem operation, supplier chain management and multi-national office operation;
2). experience in projects management with good interpersonal skills and teamwork experiences;
3). talents in planning and organizing as well as cross functional communication;
other abilities:
1).proficient on word、excel、powerpoint , minitab and report writing;
2).capable of circuit analysis and hardware program;
projects experience:
no name period my duties & activities
1 software change management 2005/12 -- 2006/02 1.collecting information of history and documentations related to customer;
2.planing and analyzing procedure of customer software distribution as well as change management;
3.push fae and market department to unify encoding and distribution of software;
objectives: quality manager or related positions